Low level Beaurcrats
Make judgements that affect us all. Its amazing how much power the pen has in the hands of some secretary or clerk.
I'm absolutely certain it was a clerical error that prevented these purple hearts from being awarded. I'm sure it wasn't Army policy and the corrections were made when brought to the attention of the proper authorities.
The point being, sometimes the Army, Navy, or Marines gets blamed when it really was a decision of some little paper pusher down the line. Lots of problems with the VA are the result of some paper pusher down the line and not necessarily VA policy. However, in someway it is the fault of the Major Institution.
Keith
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