It was about what I expected too. It is hard to go into any detail about an agency with the size and complexity of the VA in 20 mins. Veterans represent less than 8 % of the population in the USA and the number will continue to shrink, even as we have 2 wars going on. Because the federal government is so far in debt and the baby boomers will be retiring en masse and be drawing Social Security and enrolling in Medicare, the urgency and money needed for an overhaul of the VA will just not be there.
As another 60 Minutes piece on the Social Security Administration proved in regard to disability claims, a good number are declined on the first submission for no good reason at all.
For those reading this who are having problems with a VA claim...DO NOT give up.
Larry
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